Privacy Policy

Introduction

RtaCabinetUSA ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make a purchase.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Place an order
  • Subscribe to our newsletter
  • Request a quote or consultation
  • Complete a contact form
  • Participate in promotions or surveys

This information may include:

  • Contact information (name, email address, phone number, mailing address)
  • Billing and payment information
  • Design preferences and project details
  • Account credentials
  • Communication history with our team

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referral sources
  • Device information

We collect this information using cookies, web beacons, and similar technologies. For more information about our use of cookies, please see our Cookie Policy.

How We Use Your Information

We use your personal information for various purposes, including to:

  • Process and fulfill your orders
  • Create and manage your account
  • Provide customer service and respond to inquiries
  • Send transactional emails and order updates
  • Send marketing communications (with your consent)
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Ensure the security of our services
  • Comply with legal obligations

How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who help us operate our business (payment processors, shipping companies, marketing services)
  • Business Partners: Manufacturers, installers, or design professionals who assist in fulfilling your order
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

We do not sell your personal information to third parties for their marketing purposes.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access and review your personal information
  • Correct inaccuracies in your personal information
  • Request deletion of your personal information
  • Restrict or object to processing of your personal information
  • Request portability of your personal information
  • Opt-out of marketing communications

To exercise these rights, please contact us at [email protected].

California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). For more information about these rights and how to exercise them, please contact us.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Children's Privacy

Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Phone: (800) 555-CABINET
Mail: 123 Cabinet Street, Suite 100, Kitchen City, CA 90210

Your Consent

By using our website and services, you consent to our Privacy Policy and our collection, use, and sharing of your information as described in this policy.