Warranty Information

Our Commitment to Quality

We're proud of the quality and craftsmanship that goes into every cabinet we sell. Our warranty reflects our confidence in our products and our commitment to your satisfaction.

Limited Warranty Coverage

All cabinets purchased from us come with a comprehensive limited warranty that covers defects in materials and workmanship under normal home use. Depending on the product line, our warranty periods are as follows:

What's Covered

Our warranty covers the following components:

• Cabinet box construction and integrity
• Door and drawer fronts
• Hinges, slides, and hardware
• Finish (against peeling, cracking, or discoloration)

What's Not Covered

The following are not covered under our warranty:

• Damage due to improper installation not performed by our authorized installers
• Damage from misuse, abuse, or neglect
• Normal wear and tear
• Color variations in wood grain or slight color differences (these are natural characteristics of wood)
• Changes due to exposure to sunlight, extreme temperatures, or humidity fluctuations
• Damage from improper cleaning methods or chemicals
• Costs for removal, installation, or replacement labor after the warranty period

How to Make a Warranty Claim

If you believe your cabinets have a defect covered by our warranty:

1. Document the issue: Take clear photos showing the defect.
2. Gather your information: Have your order number, proof of purchase, and product details ready.
3. Contact us: Email [email protected] or call (800) 555-CABINET to initiate your claim.
4. Evaluation: Our warranty team will evaluate your claim and may request additional information or an in-home inspection.

If we determine your claim is covered under warranty, we will, at our option, either repair or replace the defective parts or product.

Extended Warranty Options

For additional peace of mind, we offer extended warranty plans that can be purchased at the time of your cabinet order:

• 5-Year Extension: Extends your existing warranty by an additional 5 years
• Premium Protection Plan: Includes coverage for accidental damage and professional maintenance visits

Ask your sales representative about these options during the purchase process.

Care and Maintenance

To maintain your warranty coverage and keep your cabinets looking beautiful for years to come:

• Clean cabinets with a soft, damp cloth and mild soap; dry immediately
• Avoid harsh chemicals, abrasive cleaners, or scouring pads
• Wipe up spills immediately to prevent damage
• Maintain consistent indoor humidity levels (35-50%)
• Avoid direct sunlight exposure for prolonged periods

For a complete cabinet care guide, visit our website or contact customer service.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.